Help: Price Match Plus
We are committed to offering the best in performance outdoor gear, clothing and footwear at competitive prices. The brands and styles we carry offer excellent craftsmanship and fair pricing, and we check our prices frequently to ensure that you are receiving outstanding value on your purchases. If you find a lower price, you're covered under our Price Match Plus Guarantee: If you find an identical product (ie, the same size, color, season, etc.) offered by another US authorized online retailer, we will beat their price by 5% of the difference. Simply contact us before (or up to 14 days after) your purchase by email: customerservice@altrec.com or phone: 1-800-369-3949. Provide us with the link to the competitor's product and we will respond to your request immediately.
An Example: You find a backpack that we sell for $100 on a competitor's site for $90. That's a difference of $10. We'll gladly sell you the pack for $89.50:
| Our Original Price | Their Price | Difference | 5% of Difference | Match Plus Price |
|---|---|---|---|---|
| $100 | $90 | $10 | $0.50 | $89.50 |
The Fine Print
We hate fine print too, so we have tried to keep it simple. To qualify for the Price Match Plus, your purchase must meet the following conditions:
- Price Matches may only be honored on identical items (the same size, color, season, etc.) we currently have in-stock.
- We do not match "personal discounts" (member price, coupon codes, club price, etc.) available to you from the competitor.
- The advertised price on the product page on the competitors website is the price that will be considered for pricematch.
- The product must be brand new and currently in-stock on the competing online dealer's website.
- Price match cannot be combined with any of our other discounts.
- The competing online retailer's principle business must be in the United States.
- The competing dealer must be an authorized US online retailer for the brand. This means that the manufacturer lists this dealer as an authorized and official retail web site. If you are unsure of whether you are dealing with an authorized online retailer, contact the manufacturer.
- Limited to one time per order only.
If we are unable to verify that the above conditions have been met, we will notify you that we require additional information to verify the Price Match. In most cases, we can approve the Price Match Plus request the same day.
